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To Contact Us click admin@ornamentexpress.com
If you have any questions about your order, personalization options, or anything related to our products, please contact Customer Service at: admin@ornamentexpress.com or by phone-631-265-4880
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All claims should be e-mailed to us within 10 days of delivery of your goods.
If you receive a damaged or broken item, we are very sorry this happened. We will replace it right away if you write to us at admin@Ornamentexpress.com. In the Subject line, please write: BROKEN ITEM -Tell us which item(s) is to be replaced by giving us the item number and then your Order Number. We would also like to know where it was broken, so we can better serve our customers. When we ship your replacement, we will send you an email. This will be done within 5 days of receiving your email. If we have questions, we will be in touch with you via email.
For moe information Click Return Policy at bottom of home page.
Once an order is thru the check-out there can be No changes or cancellation of your order!
We ship via USPS Priority Mail to all U.S States and APO/FPO address. Shipping outside the U.S. is also available at a higher shipping cost!
- Click shipping policy on Bottom of page for all shipping cost!
- 2nd day USPS Express Mail is available at the check-out for an additional charge for Shipping cost outside Continental US see Shipping Policy on Top of Home page!
Large orders discounts of $250.00 or more will be discounted by 10%.
- Discounts are applied at the check-out.
- We accept Discover, M/C and Visa Credit Cards!
- We sell all kinds of Personalized gifts, Piggy banks, Baby Blankets, etc. Go to the Miscellaneous section to see these items!
- We are located at - 17 Demont St. Smithtown, New York -11787
HAPPY SHOPPING AT ORNAMENT EXPRESS!
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